Newlucky Casino - Pelaajan tili estetään jatkuvasti.

my account keeps getting blocked they fixed it the first time then When I withdrew my winnings it got blocked again. I have also since had $150 worth of purchases from my bank account that I didn’t no do.

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Dear lingz,

Thank you very much for submitting your complaint. Unfortunately, based on the current description of events, I’m not able to assist you with this case, and I will definitely need more information. Did the casino block your account while you still had an active balance? Also, how do purchases from your bank account relate to this specific casino?

I will be patiently waiting for your reply.

Best regards,

Kristina

Dear lingz,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Kristina
Casino.Guru