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I am facing a serious issue with withdrawing my funds from Megapari Casino. I requested a withdrawal of ₹18,226 using the same method I used for deposit (e.g., UPI/Bank Transfer), but the transaction keeps getting rejected or canceled without any valid explanation.

Despite the withdrawal status showing as "Approved ," the money is never credited to my account. Shortly after, the withdrawal request disappears, and my casino balance returns to the original amount.

I have contacted their customer support multiple times, but I either get vague responses or am told to wait, with no real resolution. Additionally, all my KYC documents (including Aadhar Card and bank details) were submitted and verified weeks ago.

This situation has caused me great distress as I feel my winnings are being withheld unfairly. I respectfully request Casino Guru to assist in resolving this issue and help me recover my funds.

Please assist me in resolving this issue with Megapari Casino. I am a legitimate player who has followed all terms and conditions and simply wish to receive the funds I rightfully won.

Dear player,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem.

Please allow me to ask you a few questions, so I can better understand the situation.

• Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or is it related to your account only?
• Since when are you attempting to withdraw winnings from the casino?
• Have you successfully withdrawn winnings from the casino in the past?

Looking forward to hearing from you.

Best regards,

Tomas

Customer support of Megapari is very worst service they not resolve any issue related to Withdrawl only tell same thing my withdrawal amount is still pending

Dear 8kxjnrvtfq,

Thank you for sharing your concerns with us. We truly understand how important it is to receive your withdrawals promptly, and we’re sorry for any frustration caused by the delay.

Please keep in mind that withdrawals can sometimes take a few days to be fully processed. Delays like this do happen occasionally in the industry, but we are committed to providing you with timely solutions and ensuring that any obstacles are addressed so you can receive your money without unnecessary hold-ups.

Rest assured, our dedicated team is carefully reviewing your case and working diligently to resolve any issues as quickly as possible.

We appreciate your patience and understanding during this process. If you have any questions or need further assistance, please don’t hesitate to contact us. We’re here to support you every step of the way.

Thank you for your trust in Megapari.

Warm regards,

Megapari Team

Currently, there are some delays in processing withdrawals, as a high number of requests are being handled across the platform.

While we do not have direct control over the third-party systems that manage these transactions, we want to reassure you that some of your withdrawal requests have been successfully processed. Unfortunately, due to technical reasons, some others may have been delayed.

We kindly ask that you continue submitting your withdrawal requests. If the wait exceeds a reasonable amount of time, please reach out to us again, and we will be happy to investigate the matter in more detail to assist you further.

We appreciate your patience and understanding as we work through this situation. Please know that your satisfaction is important to us, and we're here to help.

Best regards,

Megapari

Dear 8kxjnrvtfq!

Could you kindly confirm that your withdrawals on 2025-06-07 at 05:51:06 for 5,000 INR and on 2025-06-05 at 15:05:51 for 8,500 INR were successfully processed? Your feedback regarding these two transactions will greatly help us in effectively resolving the issue.

Thanks for the replies from both parties.

Dear 8kxjnrvtfq,

• Were your withdrawals successful?
• May we consider the issues resolved?

Please let me know.

Dear 8kxjnrvtfq,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Tomas
Casino.Guru