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Scammers fraud took my deposits then closed my account

Dear SEAN0009,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please could you elaborate and describe what happened in more detail? Do I understand correctly that your deposit is being held by the casino?

Have you received any explanation from the casino regarding this situation?

Looking forward to hearing from you.

Best regards,

Kristina

Dear Anonymized209,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.