LuckyDreams Casino - Pelaajan kotiutus viivästyy ja hylätään.

Ok I deposited $85 and claimed a bonus once upto 5k it was available to withdraw so I assumed all wagering requirements were met & continued playing & betting $20 long story short I attempted to withdraw 8k and it was rejected due to the maximum betting limit which like I said above was wagered completely. They rejected it and refunded my $85 wtf

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Hello,

Thank you very much for submitting this complaint. I’m sorry to hear about the issue you’re experiencing. To better understand your situation, please allow me to ask you a few questions:

• Could you please send me a link or a screenshot of the bonus you activated and played with?
• What types of games did you play while the bonus was active? Did you mainly play one game, or did you switch between multiple games?
• Kindly describe your gaming style in more detail (for example, bet sizes, frequency of play, or any noticeable changes during the bonus play).
• Have you successfully completed the full KYC verification at this casino?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Karla M.

Dear Tequila01,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.