Lucky Meister Casino - Pelaajien kotiutukset viivästyvät.

Withdrawals requested but have not been received or processed to date, even though the account is fully verified.

Auszahlungen angefordert bis heute nichts bekommen oder bearbeitet worden obwohl Konto vollständig verifiziert ist

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Andreaswinkler1996,

Thank you very much for submitting your complaint. I’m sorry to hear that you haven't received your withdrawals despite the account being fully verified. Please allow me to ask you a few questions so I can understand the situation.

• Have you accumulated your winnings with or without an active bonus?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• When did you request your withdrawals?
• Could you clarify the total amount of your pending withdrawals?

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Jean