Lucky Days Casino - Pelaaja yrittää nostaa voittonsa.

I've wager my bonus 40 times, but when I tried to withdraw the money it's saying on the Withdraw site "Server probelm" error 400

When I contact them on Mail they says I needed to deposit 200 NOK with neteller, skrill, ecooayz because it's only way to withdraw money. I did, but now they didn't received the money and not replying anymore. So they Scammed me alot

Dear Steffen Andreas,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Which exact bonus you have redeemed and played? Please forward its name or a specific link to petronela.k@casino.guru. Additionally, please attach the deposit payment receipt. I understand that it might seem like a lot of questions, but all the requested information is essential if we wish to proceed with this case. Thank you very much in advance for your reply.

Best regards,

Petronela

Dear Steffen Andreas,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.