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Hello, since June 22, 2027 I have been trying several times to withdraw my payment of 400 euros.

But it has now been cancelled for the third time in a row. The reason each time was technical problems.

Email support is not responding to any replies and live chat is not responding to my problem.

Daily contact is futile.

This is not my first withdrawal and I am fully verified.

Hallo, seit dem 22.6.27 versuche ich mehrmals meine Auszahlung von 400 Euro auszahlen zu lassen.

aber es wurde jetzt zum 3. mal in Folge storniert. Der Grund war jedes Mal aus technischen Problemen.

Der Email Support reagiert auf keine Antwort und der Live Chat reagiert nicht auf mein Problem.

Täglicher Kontakt ist vergeblich.

Es ist nicht meine erste Auszahlung und ich bin vollständig verifiziert.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you accumulated your winnings with or without an active bonus?
• Could you let us know how long did your last successful withdrawal took to be processed?
• Which payment method did you choose to withdraw your winnings? Was it the same one you used previously?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila