Holy Luck Casino - Pelaaja ei voi nostaa varoja henkilöllisyystodistuksen hylkäämisen vuoksi.

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Dear Faran,

Thank you very much for submitting your complaint. I’m sorry to hear about the difficulties you are experiencing with the verification of your account.

Please note that we have received multiple complaints regarding this specific gambling establishment. Unfortunately, despite our repeated attempts to contact the casino and mediate players' issues, the casino has not responded to our efforts in morst cases. Therefore, I cannot guarantee that we will be able to obtain a response from the casino regarding your verification issue.

• Could you please confirm whether you have submitted all the documents requested by the casino for the verification process and whether the casino has provided you with any specific reason why your ID or other documents cannot be verified?

Thank you very much in advance for your cooperation and reply.

Karla M.