GreatSpin Casino - Pelaajalla on viivästyneitä kotiutuksia.

I reached VIP Level 4, which has withdrawal limits of €1,000 per day, €5,000 per week, and €20,000 per month. For the past four weeks, the casino has been paying out between €0 and €1,000 per week… a total of €3,000 since mid-February. Complaints and chat inquiries are met with standard replies or simply ignored.

Ich habe VIP Level 4 erreicht welches Auszahlungslimits 1,000 pro Tag 5,000€ pro Woche und 20,000 € pro Monat hat. Seit 4 Wochen zahlt das Casino zwischen 0 und 1000€ pro Woche … total bisher 3,000 seit mitte Februar. Beschwerden und Chats werden mit Standardphrasen kommentiert oder nicht beantwortet

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

• Could you please specify how many days ago was your withdrawal requested?
• Was your account, including the payment method, successfully verified?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you.

Thank you in advance.

Best regards,

Attila