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I requested a withdrawal of amounting Php14,000.00, In a few hours, I can no longer login to my account, my IP has been blocked with NO NOTIFICATION AT ALL.

Hello delatorrerhonel,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that the casino might block your access to your account until you finish the verification process if you did not do so far.

Looking forward to your answer.

Regards,

Nick

Dear delatorrerhonel,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.