Gangsta Casino - Pelaajan kotiutuspyyntö on viivästynyt.

Hello,

I would like to file a complaint regarding a €300 withdrawal from Gangsta Casino.

Withdrawal details:

Amount: €300

Withdrawal ID: 570505

Withdrawal requested: August 5, 2026 at 22:43

Payment method: Bank transfer

Current status: Pending

My KYC verification has already been successfully completed.

On August 12, 2026, Gangsta Casino confirmed by email that my account had been successfully verified and that my KYC process was complete. They also confirmed that my withdrawal request had been forwarded to their Financial Department for processing.

On August 25, 2026, I received another email from Gangsta Casino apologizing for the continued delay. They stated that my case had once again been forwarded to the Financial Department and that they had requested clarification of the withdrawal status and asked them to prioritize and expedite the payment.

However, as of September 6, 2026, I have still not received my €300. The withdrawal is still showing as "Pending" in my casino account.

I have contacted the casino several times regarding this issue, but I have not received a concrete explanation or a payment date.

I have completed all requested verification procedures and have been waiting since August 5, 2026.

I would therefore appreciate your assistance in contacting the casino and helping me recover my €300 withdrawal.

I can provide screenshots of the withdrawal, the KYC confirmation and the correspondence with Gangsta Casino as evidence.

Thank you for your assistance.

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Dear Dondada89,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.