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I applied for a payment of 1500 on July 28, 2026, and nothing arrived after 10 days!!!!

I contacted live support, but they seem to be AI-generated and always give the same answers. And nothing happens.

They keep saying they're in the process of paying it out, but I read that every day. PLEASE HELP. I have a lot of followers and I don't want to ruin the Funbet casino site!

ich habe am 28.7.2026 eine auszahlung von 1500 beantragt und es kam nichts nach 10 tagen !!!!

ich habe live support geschrieben aber die sind anscheinend aus KI und antworten immer gleich. und nichts passiert.

es wird immer gesagt das die gerade dabei sind es auszuzahlen aber das lese ich jeden tag. BITTE UM HILFE. ich hab viele Follower und will die casino seite Funbet nicht ruinieren !

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Dear ferhattosi,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear ferhattosi,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

No, I haven't received anything; I keep getting the same answer!

I saw on your site that many people had problems with this casino site and somehow managed to get their money paid out.

I find it truly shameful when a casino site doesn't pay out. Depositing is always so quick, but withdrawing takes so long that you get tired of waiting and then gamble it all away.

But I want it paid out. Please help me with that!

Nein ich habe nichts erhalten, ich bekomme ständig die selbe antwort!

Ich habe auf eurer seite gesehen das viele mit dieser casino seite probleme hatten und sie es irgendwie geschafft haben das sie zahlen.

Ich finde es echt beschämend, wenn man eine casino seite hat die nicht auszahlt. Einzahlen geht immer so schnell aber auszahlen dauert so lange bis man keine lust zu warten mehr hat und es dann verspielt.

Aber ich will es ausgezahlt haben. Bitte hilft mir dabei !

Nothing has arrived yet; I've been waiting almost two weeks for the first payment.

The support team always says that it is being processed and that I will receive it very soon; I get this answer every day when I inquire.

There's 3500 outstanding; if it takes that long to get the first payout, then good night 😅

Es ist noch nichts gekommen, ich warte schon echt fast 2 Wochen auf die erste zahlung.

Es wird vom Support immer gesagt das es bearbeitet wird und ich es sehr bald bekomme, diese Antwort erhalte ich jeden tag wenn ich nachfrage.

Offen sind 3500, wenn es solange dauert, bis man die erste auszahlung bekommt, dann gute nacht 😅

Thank you for the update, ferhattosi. I’m sorry to hear that your first payout still hasn't been processed yet. Please allow me to ask you a few questions so I can understand the situation.

• Could you please confirm that your account is fully verified?
• Have you accumulated your winnings with an active bonus or without one?
• Could you please update us on the current status of your withdrawal request? Is it marked as pending or processed in your casino account? Please post a screenshot of your withdrawal history directly to this thread.
• If possible, could you also post all relevant correspondence between you and the casino regarding the delay of your withdrawals?

Thank you very much in advance for your reply.

I received the first payment a few days ago, so after two weeks. The other amount is still missing; there's a balance of €3000.

The good thing about this site is that you don't need to verify your identity.

There is currently an outstanding balance of 1500 euros.

Support always says the same thing: I should rest assured, the money is safe with them and I'll receive it soon.

Vor ein paar tagen habe ich die erste auszahlung erhalten, also nach 2 wochen. Das andere Betrag fehlt noch, offen sind 3000

Das gute ist bei der seite das man sich nicht verifizieren braucht.

Auf auzahlung sind derzeit 1500 euro, die noch ausstehend sind.

Support schreibt immer das selbe. Ich soll mir beruhigt sein, das geld ist bei ihnen sicher und das ich es bald bekomme

I requested a withdrawal on August 7th, but haven't received any money yet. I had the other withdrawals processed on August 12th and 13th, and I'm still waiting for this one. If it takes two weeks, that's disappointing, but okay, the main thing is that it arrives.

Ich hab eine auszahlung noch am 7.8 beantragt, bis jetzt kam kein geld, die anderen habe ich am 12.8 und am 13.8 auszahlen lassen, ich warte bis heute auf diese auszahlung. Wenn es 2 Wochen dauert dann ist das traurig aber okay, hauptsache es kommt.

At the start of your complaint, you mentioned that you applied for total withdrawals of €1500 on July 28. Have these withdrawals been completed?

To be able to track the progress of each of your withdrawals, please post a screenshot of your withdrawal history from July 28 up to the present directly to this thread.

Everything turned out well; they paid out the money and will surely pay out the rest as well. Thank you.

Alles gut geworden, die haben das geld ausgezahlt und werden sicher das andere auch auszahlen. Danke.

Dear ferhattosi,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Jean

Casino.Guru