Fresh Casino - Pelaajan kotiutus on viivästynyt.

I have withdrawn money from this casino many times, but this time it is very strange, it has been 12 hours, the withdrawal is not yet accounted for, and customer service staff all disappeared already 5 days, this is a very big alarm, please help me get my money back, thank you&# xff01;!

我在這家賭場提款很多次了，但這次非常詭異，已經過了12小時，提款還沒到帳，而且客服人員全部消失已經5天了，這是非常大的警訊，請幫幫我把錢拿回來，謝謝您！！！

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Hello,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding.

Best regards,

Attila