Drakaris Casino - Pelaajan kotiutus viivästyy ja peruuntuu.

Hello, I'm contacting you because I have a problem with a withdrawal from this Drakaris casino. It's scandalous. I requested a withdrawal of €1,000 and it was canceled when in fact their terms and conditions state that the maximum withdrawal is €2,000!!! I received an email from them informing me that I can withdraw a maximum of €500 per day instead of €1,000!! I contacted them via chat and they responded incoherently and without logic!!! 🤬🤬🤬🤬 Attached are the screenshots.

Salve, vi contatto perché ho un problema con un prelievo con questo casinó Drakaris.. è scandaloso.. ho richiesto un prelievo di 1000€ e mi è stato annullato quando invece sui loro termini e condizioni comunicano che il prelievo massimo è di 2.000€!!! Mi è stata inviata una loro mail dove mi comunicano che posso prelevare massimo 500€ giornaliere invece di 1.000€!! Gli ho contattati tramite chat e mi rispondono senza coerenza e senza logica!!!🤬🤬🤬🤬 In allegato gli screenshot

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila