Dragonia Casino - Pelaajan kotiutus on viivästynyt.

About 2 months ago at Dragon casino. Deposits of about 3000 euros and just when I won back 500 euros which is 1/6 of that loss, the withdrawal is not processed. I would never recommend this casino to anyone. The RTP is one of the worst and the withdrawals do not work.

Noin 2kk takana Dragonin casinolla. Depoja noin 3000 euro edestä ja juuri kun voitin takaisin 500euroa joka on 1/6 tuosta häviöstä niin kotiutusta ei käsitellä. En suosittele tätä casino ikinä kellekkään. Rtp on yksi surkeimmista ja kotiutukset ei toimi.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can better understand the situation.

• Could you please explain in more detail the issue? Is any payout currently pending, waiting to be processed?
• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Surkeatcasinot2026,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Tomas
Casino.Guru