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I can't register someone used my birth number

Neviem sa registrovat niekto pouzil moje rodné číslo

Dear Lucia,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you if you have tried contacting casino support to explain the situation? I would suggest sending an email to info@doxxbet.sk or calling +421 911 569 909 and inform the casino that someone else has used your personal data. They should be able to verify you and delete the other account.

Please let us know if this advice was helpful or we need to intervene. Looking forward to hearing from you.

Best regards,

Petronela

Dear Lucia,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.