Dafabet Casino - Pelaajien kotiutukset viivästyvät.

Hello Casino Guru Team,

I am experiencing serious withdrawal issues with Dafabet.

Details:

- INR 170,000 – Pending

- INR 20,000 – Pending

- INR 10,000 (2 transactions) – Withdrawal Disabled

Whenever I try to place a new withdrawal, I get:

"Error Code 310"

Important point:

In the Documents section, it clearly states:

"No action is required at the moment"

This confirms that:

- My account is not awaiting any documents

- Yet withdrawals are blocked without any valid reason

Dafabet has not communicated any explanation via email or support.

This is highly frustrating and raises concerns about unfair practices.

I request your support to:

- Ensure all withdrawals are processed

- Remove withdrawal restriction

- Get an official explanation from Dafabet

All screenshots and transaction details are available.

Thank you.

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Saqibkh94,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding.

Best regards,

Kristina

Dear Saqibkh94,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Dear Kristina,

Thank you for your response.

I would like to clarify that this is not a normal withdrawal delay case.

My situation is as follows:

- My documents were already approved on 12 April 2026

- Despite successful verification, my withdrawals are still disabled

- I am receiving "Error Code 310" whenever I try to withdraw

- Some withdrawals are marked as "Withdrawal Disabled" and others were declined

This means I am not just waiting for processing, but I am completely unable to withdraw my funds.

Also, this is my first withdrawal attempt, and it has been blocked even after KYC approval.

Dafabet has not provided any clear explanation for this restriction and is only responding with generic messages like "we are still reviewing".

I respectfully request Casino Guru team to reconsider this as a restriction issue rather than a normal delay and kindly intervene with the casino.

I am ready to provide all supporting screenshots as proof.

Thank you for your assistance.

Update:

Dafabet has escalated my case internally, but no resolution yet.

Withdrawal is still disabled and Error 310 continues.

Waiting for final resolution.

Update:

Dafabet is still not providing a clear explanation regarding the "unconfirmed deposit".

Despite multiple emails, they are only giving generic responses and avoiding specific answers.

Withdrawals remain disabled (Error Code 310).

Requesting intervention.

Casino is repeatedly asking me to settle an ‘unconfirmed deposit’ but refusing to provide any transaction details. This is blocking my withdrawal (Error 310)."

Hello, I would like to update my complaint.

The casino is continuously providing generic responses such as ‘escalated’ or ‘under review’ without giving any factual explanation.

They are claiming an ‘unconfirmed deposit’ but have not provided any details such as date, amount, or transaction ID.

My KYC is already approved, and I have completed the required wagering. Despite this, withdrawals remain disabled (Error Code 310).

This clearly shows a lack of transparency and delay tactics from the casino side.

I request Casino Guru team to intervene and ask the operator to provide specific evidence or enable my withdrawals immediately."

Thank you for your reply. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Do I understand correctly that you currently don't have any pending withdrawal requests?
• Have you made any successful withdrawals before?
• Did you accumulate your winnings with or without an active bonus?

Thank you.

Thank you for your response. I will clarify the situation clearly:

I currently do NOT have any pending withdrawal requests because my withdrawal function has been completely disabled since 4 April 2026 (Error Code 310).

Yes, I have made successful withdrawals before without any issues. The problem started suddenly in April 2026.

My winnings were accumulated WITHOUT any active bonus. There is no active bonus or wagering requirement related to my balance.

Additional important information:

My KYC documents were submitted and fully approved on 12 April 2026

Despite this, withdrawals are still disabled

The casino claims there is an "unconfirmed deposit", but they have NEVER provided:

• exact amount

• transaction ID

• date or payment method

I have been receiving only generic responses like "escalated to relevant team" for over 1 month without any actual clarification

I believe this is an unjustified restriction on my account.

I kindly request CasinoGuru to intervene and require the casino to either:

provide full proof of the alleged unconfirmed deposit

OR

immediately enable my withdrawals

Thank you for your support.

Could you please forward all relevant correspondence between you and the casino to kristina.s@casino.guru? If it’s more convenient, you may also post screenshots here. I understand this may take time, so I appreciate your assistance.

Dear Saqibkh94,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Kristina
Casino.Guru