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I have deposit 30000 on 22/09/2025 but not yet credit in dafabet almost two month but my amt is not credit yet

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Dafabet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Was this your deposit in the casino?
• Could you please share a screenshot of the transaction status as it appears in your player's profile in the casino's deposit history?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

I have deposit 30000 on 22/09/2025 but I did not get my deposit I have complained in dafabet mail but same msg come be patient and there are almost 2 month but I did not get my deposit please it is request to solve my problem I have very thankful to you

Thanks for your reply. I apologize for any misunderstanding. To better assist you, kindly provide the following information:

• Was this your first deposit in the casino?
• In the deposit recorded in your deposit history, found in your player's account? Could you please take a screenshot with the status of the transaction visible and share it with me?
• Could you please share with me your communication with the casino support regarding the issue as evidence that you attempted to resolve the situation? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

Dear Nar9837,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Tomas
Casino.Guru