Dafabet Casino - Pelaajan kotiutus on viivästynyt.

Hi I made a withdrawal request on 1 dec they said it will be processed in 3 days .but it's been more than 5 working days and I haven't a single penny in my bank account despite it shows payment succesful in dafa wallet. They have removed method of withdrawing money from as well. And not letting my withdrawa my 90 thousand INR also pending dafa wallet. They do not even respond to any email.im worried please please help sir

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Dafabet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Is your player's account verified?
• Do I understand correctly that you previously withdrew winnings from the casino in November?
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding any issues? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Hi Sir

I have total 1.90 in my dafa wallet . In indian currency 1 lakh 90 thousand rupees .

I made withdrawal request on dafabet on 01 12 2025 of 1 lakh rupees . (So 90 thousand are still in my dafabet wallet)

.

And they have removed the option from my dafabet account to withdraw from bank method .

The only option I have left with is crypto so when I try to withdraw from 90 thousand from crypto then decline and tell u didn't make deposit through crypto (keep in mind I haven't recived my 1 lakh in my bank account also)

Regarding bonus I never took any bonus .

Yes I have fully verified account .

I have made several withdrawal in November though amount was small.

They are not even replying so I can't share what's their opinion .

They seem disappointed I made few bucks.

You can check all screen shot

90 thousand which is decline i tried to withdraw via crpyto because option of bank has been removed by them

Check screen shot .

I'm poor guy from India so u can know how much this money means for me.

I hope u help me

Username Akshay2312

Hi Akshay2312,

Kindly provide a bank statement dated from December 1, 2025, up to the most recent date, in PDF format.

We already advise the relevant team to allow you to withdraw via crypto payment method.

Apologies for the inconvenience.

Hi Akshay2312,

Kindly disregard the bank statement request, as we have already received it. The bank statement has been forwarded to the relevant department. Thank you.

It has been already 10 days and i have not recived my funds in my bank account .

I have sent all the necessary details including my bank statment .

But Dafabet is still wasting my time and mentally harrasing me .

How fair is that to not give someone own money .

Just because I made few bucks they are so disappointed if I had lost they would be so happy .

Whenever i contact their customer care not helpful response come from them.

I appeal to dafabet give my money peacefully . It will end good otherwise.

Thanks to both parties for your replies.

Dear Dafabet Casino Representative,

• Could you please clarify what steps are being taken to investigate the payout that supposedly didn't reach the player's account?
• Has your team reached any conclusions?
• Are there any steps the player can take in his situation to receive the amount?

Looking forward to your reply.

Hi Tomas,

Could you please clarify what steps are being taken to investigate the payout that supposedly didn't reach the player's account?

• If payout not received within 1-4 banking days, we will be requesting a bank statement dated from the date of the transaction concern up to the most recent date, then forward it to our payment service provider. Once confirmed, we will credit the amount bank to the customer's Dafabet account.

Has your team reached any conclusions?

• We already made a follow up on the customer's concern.

Are there any steps the player can take in his situation to receive the amount?

• if the amount was not received in his bank account, and confirmed by our payment service provider, we will credit the amount back to his Dafabet account.

Hello,

I would like to clarify that I have already submitted my bank statement covering the full period .

It has now been 13 days since the withdrawal, which is far beyond the stated 1–4 banking days.

Tomas Sir ,i am emailing you my latest bank statment and dafa account Screen shot .

They have not sent money neither into my bank account nor Dafa account.

It's been 16 days i have not received my 100000 rupees . Neither in Dafabet nor in bank account.

Hi Akshay2312,

Follow up sent to our relevant team.

It's been 16 days already the only thing you doing is follow up .

I made a mistake to open an account with you.

Hi dear CasinoGuru

Akshay2312 Dafabet

I have not received my 100000 rupees yet.

It's been 18 days .

Every week dafabet asks me to wait 1 to 4 banking days then next week starts .

I have emailed you my latest bank statement. Please Help .

These are mentaly harrasing me.

Hi my username Akshay2312 Dafabet

It's 19th day now . I have not recived my 100000 from Dafabet . Neither in my Dafa nor in bank account . I have emailed my Latest Bank Statment from 01 12 2025 to 19 12 2025 to casino guru as well to dafabet.

Now I know why it's very important to check casinos rating before you open an account with them .

I don't get any update from dafabet on my email or live chat .

They reply to me here only because this is public platform .otherwise they wouldn't reply here also.

I would appeal Dafabet to give my money which is my OWN MONEY not yours .

If you would continue to play tricks i would have no option . But to further escalate.

Hi Akshay2312,

Follow up sent to our relevant team. Apologies for the inconvenience and we will update you once we received their feedback. Thank you.

Thanks to both parties for sharing the updates.

Dear casino representative,

Did your team decide to credit the amount back to the player's balance?

Please let me know.

Hi Casino Guru,

We are still waiting for our payment provider's advice before we can proceed on crediting back the amount to the customer's Dafabet account.

An appeal to reason .

Hi

Dafabet Akshay2312 .

I made a transaction of 01 12 2025 . Amount 100000.

It's been 20 days now .

I have given all the evidences to dafabet and casinoguru .

But Dafabet still hasn't given my money despite i have proven i have not recived my funds in bank account . I have provided them Bank Statment . Still dafabet continue to give dead lines.

Every week dafabet give me new deadline .

Dafabet do know reply to my emails .

They don't reply to my live chat .

They did remove my withdrawal method which is my bank account ( I am ready to ignore ) but this is serious violation of money laundering laws in india .

I Appeal Dafabet to give my funds if you continue to do this .

I will have no option left but to complaint against you.

1 Cyber Crime India .it is clear case of fraud you are not giving my own money which i deposited.

2 i have to go to ED you have violated indian law when it comes to money laundering.

3 Finally i have to email all the evidences to your license providers and social media influencers.

I don't want to create this mess . I humbly ask you to give my funds .

Hi Casino Guru .

It's been 22 days .

I have not received my funds . Neither in bank account nor in Dafa acc.

These people are mentally harrasing me .

Not giving my own funds .

What mistake did I make? I just deposit in their site ?

Please help me .

These people are not willing to give my own money .

Every week they come up with something.

They said on Friday .they are waiting for their Payment partner's advice it's been 3 to 4 days? Where the advice coming from ? Some different planet?

Casino guru I emailed you my latest bank statment from 01 12 2025 to 22 12 2025.

Please help .

It's been 24 day today .

I have not recived my funds .

I have no interest in harming myself I have said this out of anger . PLEASE do not use this as an excuse to not give me funds.

I have sent my latest bank statment from 01 12 2025 to today .thanks .

Kindly give my money .

I repeat I have no interest in harming myself .lol

Hi Akshay12,

We are glad to inform you that the amount has been credited back to your Dafabet account. An email will be sent to you with the details. Thank you.

Dafabet

My withdrawal is being declined and option of bank withdrawal is not available.

I am trying to withdraw through crypto.

Hi Akshay2312,

We have informed the relevant department. We will update once we received their feedback. Thank you.

Hi Akshay2312,

Kindly send a new withdrawal request. Thank you.

Thanks to both parties for ongoing updates and cooperation.

Dear Akshay12,

Please let me know whether the subsequent payout requests are successful.

Looking forward to your reply.

Hi Akshay2312

Upon review, your recent withdrawal request has been successfully processed. Kindly confirm if the amount has been received. Thank you

Hi Casino Guru I thank you so much from resolving my issue . I have recived my amount .

Thanku dafabet.

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Akshay12,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Tomas