CBet Casino - Pelaajan tilin käyttöoikeus poistettiin kotiutusyrityksen jälkeen.

On March 1st, I made two withdrawals from Cbet, one for 500 USDT and another for 600 USDT. However, the following day, my account access was removed due to an alleged issue with the Google link. Since then, I have been communicating with them daily to find out what's going on with my case, but have only received responses telling me to wait and they will contact me shortly. It's been 17 days since I have been waiting for the money to reach my account, or at least to regain access to my Cbet account, in case the transfers were cancelled.

El día 1 de marzo en Cbet realice 2 retiros uno de 500 usdt y otro de 600 usdt, luego de eso al otro día me quitaron el acceso a mi cuenta que segun ellos por un problema con el enlace de google, desde entonces me estoy comunicando diariamente para saber la situación de mi caso y solo me responden que espere que en breve se comunicarán conmigo 17 días llevo esperando que la plata llegue a mi cuenta o por ende tener acceso a mi cuenta de cbet por si las transferencias fueron canceladas.

Hello luxogm33,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with CBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear luxogm33,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.