Cazimbo Casino - Pelaajan hyvityspyyntö on edelleen ratkaisematta.

I received text messages from cazimbo casino and they were trying to entice me to play even though they knew about my gambling addiction. So apparently my account was reactivated. They closed my account again when I asked but I haven't received a proper response to my refund request. Also, the emails they send go straight to my spam folder. Please help me contact them and get my lost deposits back after reactivating the account.

sain cazimbo kasinolta tekstiviestejä ja he houkuttelivat minua pelaamaan vaikka heillä ollut tieto peliriippuvuudestani. Eli tilini ilmeisesti oli uudelleenaktivoitu. He sulkivat tilini uudelleen kun pyysin mutta en ole saanut kunnollista vastausta hyvityspyyntööni. Lisäksi heidän lähettämänsä sähköpostit menevät suoraan roskapostikansiooni. Pyydän auttamaan teitä ottamaan heihin yhteyttä ja saada tilin uudelleenaktivoinnin jälkeen hävityt talletukset takaisin

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Hello,

Thank you very much for submitting your complaint. I am truly sorry about your negative experience with Cazimbo Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please provide the timeline of events? Specifically, when did the casino reopen your account, and when was your last deposit made?
• Could you please confirm whether you currently still have access to your account?
• Could you please share your original self-exclusion request? Send emails or chat transcripts to my email at attila.g@casino.guru, or post screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila