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After registering with SPID, verification email, deposit with PayPal and withdrawal of 300 with PayPal, now it doesn't let me log in. I also requested a forgotten password, I received an email but it doesn't let me log in.

Dopo registrazione con spid email di verifica gioco deposito con PayPal e ritiro 300 con PayPal adesso non mi fa accedere ,ho richiesto pure password dimenticata arrivata email ma non mi fa accedere

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Dear Mimmo619,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the situation.

• Did you pass the verification before this?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding problems logging in to your account? Send emails or chat transcripts to my email at jean.s@casino.guru or post screenshots here

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Jean