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The casino is 100% rigged.

Each round of the game takes off

I prayed a hundred times that the platform would ban my game account for life without any possibility of me ever being allowed to play here again.

no reaction from the platform

Perhaps GuruCasino can help me further

das casino ist 100% manipoliert

jede spielrunde hebt ab

ich habe 100 mal gebete das dass platform mein spielkonto für lebenlang sperren ohne die möglichkeit das ich wieder hier jegendwann spielen darf

kein reaktion von das platform

vieleit gurucasino kann mir weiter helfen

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Dear elvissweet,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem.

First, I’d like to clarify the difference between account closure and self-exclusion:

• Closing an account is a simple process with minimal impact—players can reopen their accounts at any time, and the casino has no ongoing obligations toward them.
• Self-exclusion, on the other hand, comes with stricter restrictions. When a player successfully requests self-exclusion, the casino agrees not to reopen the account, except under specific circumstances (such as after a cooling-off period, but never for players with gambling problems).

Could you please forward me the account closure requests you sent to the casino, along with the casino's responses? You can send them to me at veronika.f@casino.guru.

Thank you in advance for your cooperation.

Best regards,

Veronika