BookySpinz Casino - Pelaajan tili ei ole käytettävissä.

nothing works in the casino. I deposited 50€. All the games give errors and you can't play them. There is no support. I sent 3 emails and got no reply because supposedly the casino email doesn't even exist.

nada funciona no casino. Depositei 50€. Todos os jogos dão erro e não dão para jogar. Não tem suporte. Enviei 3 e-mails e não obtive resposta porque supostamente o e-mail do casino nem existe.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any deposits into this casino before, or was this your first deposit?
• Have you tried clearing your cookies and cache, deleting your browser history, or using a different device or browser to check whether the issue with accessing the games persists?
• Am I correct in understanding that you have not been able to use your €50 deposit at all?
• Have you received any messages indicating that the casino’s customer support email address does not exist?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika