BOHO Casino - Pelaajan kotiutus viivästyy ja tilin käsittely on epätyydyttävää.

The biggest scammers of all time! I made a withdrawal for $1000 in which they claimed was processed on the 9.7.25 This was never paid to my account and the VIP ignored me for a whole week. Then when they responded they said that they need to know my occupation and more ID even though I have been completely verified. I sent this with reluctance then was told I would receive the money in 24 hours which once again didn't happen. Till today I have only been ignored, disrespected and had my time absolutely wasted by these scum bags. I have emails and all documentation to prove this if needed. Absolute scum bags! Please help!!!

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can better understand the situation.

• Have you made any successful withdrawals from the casino in the past?
• Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

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All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile.

If you notice anything suspicious, don’t hesitate to reach out to us directly.

Thank you for your patience, and stay safe.

Dear AbbyHabib,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Dear Tomas,

We would like to inform you that the player has confirmed via email that the funds from the withdrawal have been successfully received. If needed, we are able to provide proof of this confirmation.

Thank you for your attention.

Best regards,

Bohocasino Team

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.

However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,

Tomas

Casino.Guru