BiamoBet Casino - Pelaaja ei voi vetäytyä.

I am unable to withdraw my money

Non riesco a prelevare il denaro vinto

Hello Alessandro,

Thank you very much for submitting a complaint and I'm sorry to hear about your issue with BiamoBet Casino. Allow me to ask you a few more question before we would move forward.

Could you please specify why can't you withdraw? Is your account already verified in the casino? Do you have any active bonus balance from a deposit or no deposit bonus? Is this your first withdrawal request in the casino?

Please forward any screenshots and relevant proof to nikolas.b@casino.guru.

Regards,

Nick

Greetings Alessandro and Nick. Regarding withdrawals from our casino. For a successful withdrawal, you must upload your documents (passport/id) to our website to pass the KYC (in some cases additional verification is required). Once you have uploaded your documents and successfully passed the verification, you will be able to withdraw funds. If you have any problems with verification and withdrawal, please send us an email - support@biamo.bet or use chat with 24/7 support agent on the website using LiveChat.

Dear Alessandro,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

Regards,

Nick

The complaint will be now rejected as the player stopped responding.