BetFury Casino - Pelaajan talletusta ei ole hyvitetty.

JUST DEPOSITED $100 USDT ON THIS STUPID SITE

AND THE DEPOSIT WAS NOT CREDITED !

THEN TRIED TO CONTACT THEIR SUPPORT ABSOLUTELY = EVERYWHERE

ONLY TO RECEIVE '' STUPID '' TREATMENT/BEHAVIOR FROM THEIR SUPPORT STAFF.

GOT BLOCKED FROM LIVE CHAT

GOT BLOCKED FROM TELEGRAM DMS (BY ALL / MOST MODS/STAFF)

GOT BLOCKED FROM SIDEBAR LIVE CHAT ON-SITE

GOT BANNED FROM THEIR GROUP ON TELEGRAM AS WELL 2 TIMES

AND GOT ALL EMAILS ' IGNORED ' (BUT ALL OF THEM ' READ ')

SINCE I HAVE EMAIL TRACKER ENABLED, SO I CAN SEE WHEN THIS PEOPLE READ MY EMAILS.

THEY OPENED EVERY SINGLE ONE OF THEM BUT THEY DID NOT REPLIED NOR RESOLVED THE ISSUE/CREDITED THE DEPOSIT AT ALL !

SO IF THAT'S THE TREATMENT THEY GONNA GIVE ME I'M GONNA SHOW THEM THAT THEY ARE WRONG AND THAT THIS KIND OF TREATMENT WILL NOT BE TOLERATED AT ALL BY MYSELF !

SO I'M OPENING THIS DISPUTE TO BRING THIS PEOPLE INTO TROUBLE AND TO SEEK RESOLUTION FOR MY MISSING DEPOSIT/FOR MY MONEY, AS WELL AS FOR JUSTICE AGAINST THEIR BAD BEHAVIOR !

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Dear LEOBOY,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BetFury Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you made any successful deposits using USDT before?
• When did you deposit 100 USDT?
• Have you made sure to use the correct network for your deposit? There are several different network options available and it is important to select the correct network, otherwise the payment may be lost.
• Could you please share a hash of the transaction so we may verify it on a reputable blockchain explorer?

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Jean

Dear Leo and Casino Guru Team,

Thank you for sharing your concerns.

After reviewing this case, we would like to clarify several points.

First, the deposit issue itself was resolved. Your deposit was not credited automatically and required manual processing. Once you contacted our support team, the funds were credited to your account.

Regarding your claim that support ignored your requests, please note that email inquiries require time to be reviewed and processed. By the time your emails were reviewed, the deposit had already been successfully credited and the issue had been resolved.

We would also like to address the restrictions placed on certain communication channels. These actions were not related to your deposit request itself. Our records show that multiple messages sent to our support representatives contained offensive, abusive, and disrespectful language directed toward our staff. While we always strive to assist players and resolve issues, we also expect communication to remain respectful. As a result of repeated violations of our communication standards, access to certain support channels was restricted.

Based on our records, the deposit was credited and the original issue was resolved.

Best regards,

BetFury Team

DEPOSIT ISSUE WAS SOLVED, BUT WILL NEVER PLAY AGAIN ON THIS STUPID CASINO DUE TO THE BAD BEHAVIOR AND DISCONSIDERATION FROM THEIR SUPPORT/STAFF, WHICH CLEARLY INDICATES IT'S RUN BY A BUNCH OF STUPID IDIOTS.

I HAVE NOTHING ELSE TO SAY

CASE IS SOLVED !

THEY DESERVE NO RESPECT AT ALL DUE TO THAT. AND YES HAD TO BE INSULTED FOR SURE BECAUSE THEY ONLY CARE ABOUT GETTING OUR MONEY, NO CONSIDERATION AT ALL FOR THE PLAYERS SO THIS KIND OF PEOPLE ARE NOT WORTH ANY RESPECT.

Dear BetFury Casino,

Thank you for your cooperation and for providing clarification regarding the circumstances of this case. We appreciate your assistance.

Dear LEOBOY,

Thank you for your confirmation that the deposit issue has been resolved.

We understand that this situation was frustrating, especially when your deposit was not credited automatically and you experienced difficulties while trying to seek assistance. However, we kindly ask all parties to maintain respectful and professional communication at all times. While dissatisfaction with a service is understandable, the use of offensive language does not help facilitate a constructive resolution.

As the original issue concerning the missing deposit has now been successfully resolved and the funds have been credited to your account, we consider the complaint settled. We will now proceed with closing the complaint. Thank you both for your cooperation.

Best regards,

Jean

Casino Guru