BassBet Casino - Pelaaja ei pääse käsiksi tililleen.

Hello, I have €11 in my account, but I suddenly can't log in anymore. Support can't help me. The attached image shows how I can no longer log in.

Hallo, auf meinem Konto befinden sich 11 Euro, jedoch kann ich mich plötzlich nicht mehr einloggen. Der Support kann mir nicht weiterhelfen. Im Anhang sehen Sie, wie ich mich nicht mehr einloggen kann.

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Dear AK1982888,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila