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My account was blocked I won the ammount i deposited ammount my own ammount 3lacks i played a

Big apple game I earned day by day and I won the total 75L above please unblock my account

Dear pavank,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Do I understand correctly that you only play this specific game?
• Did you pass the verification before you lost access to the account?
• Did you activate any bonuses on top of your deposit??

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear pavank,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.