4raBet Casino - Pelaaja väittää, että maksu on viivästynyt.

I am an Indian player. I made a withdrawal request of ₹10,479 INR on 01.04.2026 at 00:26 AM from 4rabet. Token: esgNzTjWwA9DGIwbOz5HmQJblwUNQeLn. The status changed to Paid Out but money was never credited to my bank account. I contacted support multiple times and only received copy-paste responses. I provided my bank statement as proof that money was not received. Support raised ticket SUP-1298997 but still no resolution after 90+ hours. They claim payment was completed on their side but cannot provide UTR number as proof. My previous withdrawal of ₹2,000 was successful proving my bank details are correct.

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Dear Vamsi_reddy,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear Casino Guru Team,

I want to provide a full update on my case against 4rabet.

Timeline of events:

01.04.2026 — Withdrawal of ₹10,479 requested. Token: esgNzTjWwA9DGIwbOz5HmQJblwUNQeLn

04.04.2026 — Status changed to Paid Out but money never received in Airtel Payments Bank

05.04.2026 — 4rabet publicly confirmed on Trustpilot that withdrawal SUP-1298997 was successfully reprocessed

05.04.2026 — Support Manager Maharaj confirmed via email — allow 2 business days

06.04.2026 — Business Day 1 — Money still not received. Two bank statements provided as proof.

07.04.2026 — Business Day 2 TODAY — Final deadline. Money still not received. Maharaj asking for bank statement AGAIN despite two already provided. No UTR number given.

I am requesting Casino Guru to urgently intervene and contact 4rabet directly.

Please help me get my ₹10,479 back.

Thank you

Dear Vamsi_reddy,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

Dear Vamsi_reddy,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Karla
Casino.Guru