1xBet Casino - Pelaajan kotiutus on viivästynyt.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• When exactly did you request the withdrawal of 39,000 PKR, which payment method did you select, and what is its current status in your casino account?
• Could you please provide a screenshot of your casino withdrawal history showing the disputed transaction, including its date, amount, payment method, and current status?
• Could you please forward the complete communication in which the casino stated that the payment had been reversed by your bank but had not been returned to the casino? My email address is veronika.f@casino.guru.
• Please also clarify whether your casino account has been fully verified and whether the casino is currently requesting any additional documents or verification.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika