10Cric Casino - Pelaaja ei voi vetäytyä kasinolta.

I was unable to withdraw 

Hello, Sohil.

Thank you very much for submitting your complaint through our website. Have you contacted the casino support about this issue? Could you specify why you were unable to withdraw? 

Regards, Jozef

Hello, Sohil.

We are extending the timer by 7 days. Please, be aware that in case you fail to respond within the given time frame, we will consider your issue as rejected and your complaint will be closed accordingly. 

Best regards, Jozef

After that they asked me for Verification of documents and I don't have pan card and I cancelled my withdrawal and lost whole money 

They Don't even provide good deposit bonuses to loyal customer’s which are playing with them from years and lost too much money 

Hello, Sohil.

You requested withdrawal, failed during the verification process and lost your withdrawal in the casino, is that right? Do we understand you correctly?

Best regards, Jozef

Casino.Guru

Dear, Sohil

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.