1000 Spins Casino - Pelaajan kotiutus on viivästynyt.

Good morning, since March 16th I made a withdrawal of €800.00

And to date nothing at all

Via chat they tell me I have to be patient, the relevant department has to process the case

Buongiorno dal 16 marzo ho effettuato un prelievo pari a € 800,00

E ad oggi nulla di nulla

Via chat mi dicono deve avere pazienza, il dipartimento competente deve elaborare la pratica

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Dear Nicolino80,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra