Kysymys rahapelisivustoista, joilla on Curaçaon lisenssi ja joissa käytetään väärää kauppiasluokkakoodia (sivu 331)

Can we have a call mate, my bank declined charge backs maybe you can offer some advice to me?

Hi, I’ve played and lost significant sums at MyStake as well as their sister casinos like Velobet and Goldenbet (all under the ‘Santeda International B.V.’ brand). My transactions are coming up as to Falcora Finance so was just wondering what WLPay and Noda are? Were these card transactions or bank transfers? Just curious as not many people here seem to have played with those casinos I mention. Thank you.

I’ve uncovered quite a lot- maybe we can have a teams call? My email is [email protected]

my story on this is a bit weird so would be great to know if you’ve had any success tracing anything back?

Yes that would be good, I’ll drop you an email later, thank you.

I’m more at the start of my journey with trying to have the funds recovered, not gone through FOS yet but bank refused to take any accountability for facilitating all these transactions even when I asked them for help because of my problem gambling.

Great, I didn’t know there were so many people who were in the same boat as myself..

There are ways that may be able to help but I don’t really know who to talk to about it lool

important question if someone can reply.

i talked with the live chat on another site like casino.guru, not to mention any other websites. They said:

"False merchant codes is accepted to make a complaint about and can also be accepted for a refund request".

so how come we don’t get help from casino.guru to let the casinos refund those complaints? Because the fact that the casinos are breaking the law, they are operating illegaly with the payments making us be involved in transaction laundering.

Also casino.guru are still promoting casinos that uses fake merchant codes, how come?

Just got this reply on my complain, i bet the sites that acts like promoters of those sites are fullt aware of this scam.

Hi there. First of all, we do not promote casinos. Instead, we categorize them based on our findings. As you may see in this thread, improper merchant codes are pretty much very common, yet the situation, solution, or investigation varies based on from which country the player hails and which particular method was used. As long as we are not bank employees, ombudsmans, or internation lawyers, there is no way for us to get involved.

Did you know we were asked to delete this thread because the casino-related people thought players were trying to misuse this thread to get refunds? We ask these people to enter this thread and get in touch with players to clear out what both sides deem to be illegal. fradulent or wrong.

As you may also see, no one has reached out to this thread to support players, explain the situation, help prevent harm, or discuss the legality. We won't be the ones advocating for such occurencies; we prefer to let the players speak freely.

International law or banking procedures are sadly outside our reach.

Dear Radka, I will strongly disagree with you.

Casino Guru needs to take action like other sites are doing.

I will not talk about laundering transactions through incorrect merchant codes, which is illegal.

The most important thing is that these incorrect codes bypass self-exclusion systems that addicted players have put in place, leaving them completely vulnerable.

So here the casino guru must take action and protect troubled and addicted players.

Αγαπητή radka θα διαφωνήσω μαζί σου κάθετα.

Πρέπει το καζίνο γκουρού να αναλάβει δράση όπως κάνουν και άλλοι ιστότοποι.

Δεν θα μιλήσω για ξέπλυμα συναλλαγών μέσω λανθασμένων κωδικών εμπορων κάτι που είναι παράνομο.

Το σημαντικότερο είναι ότι μέσω αυτών των λανθασμένων κωδικών παρακάμπτονται συστήματα αυτό αποκλεισμού που έχουν τοποθετήσει οι εθισμένοι παίκτες με αποτέλεσμα να είναι εντελώς ευάλωτοι.

Εδώ λοιπόν το καζίνο γκουρού πρέπει αναλάβει δράση και να προστατεύσει τους προβληματισμούς και εθισμένους παίκτες.

Dear Radka,

I understand Casino Guru's position and its limitations in dealing with issues involving improper merchant codes, international banking laws, and legal advocacy. However, I must echo the concerns raised by other users in this thread.

While Casino Guru may not directly promote casinos, the presence of casinos using fraudulent merchant codes on your platform can inadvertently lend them credibility. By listing these casinos without taking a firm stance against their illegal practices, it creates the perception that these operations are tolerated or overlooked.

The issue here goes beyond international banking complexities. Fraudulent merchant codes are not just a technicality—they directly harm vulnerable individuals. By bypassing self-exclusion systems, these casinos exploit addicted players, undermining safeguards meant to protect them. This is a critical point that cannot be ignored.

As a platform that categorizes and reviews casinos, Casino Guru is uniquely positioned to raise awareness and advocate for ethical practices. While you may not have the authority of banks or legal institutions, you have a voice that carries weight in the gambling community. Taking a stand against casinos engaged in these harmful practices could make a meaningful difference.

Winning streaks can be thrilling, but knowing when to stop is key.

My friend, can I have your email?

Φίλε μου μπορώ να έχω το email σου?

U can find me on telegram, same username as here 🙂

Going back to Radka's post if you look at the link below will understand what we are facing and how predatory these sites are they are constantly sending me text messages each night and day and sending stuff in the post now even after reporting the severe gambling problem to them there is no escaping it at times I am using my own strength and help from a gambling therapist to resist it all, the Uk sites do not bother me at all nor do I ever try to even sign up as I know it is a complete block and any play at all results in a refund if attempted, surely they must know what they are doing is wrong the fact it is that much of a cash cow to them that they would stoop to any low to get the deposits.

https://www.aol.co.uk/news/resist-predatory-boxing-day-gambling-070035053.html

https://www.aol.co.uk/news/didn-t-didn-t-sleep-164347718.html

Hello everyone,

I hope you're all doing well.

I’m a compulsive gambler who registered with GAMSTOP to try to control my behavior. Despite this, I found MyStake and its related sites and started gambling again. I took out loans, used credit cards, and even sold personal items to fund my addiction—things many of you might be familiar with. I acknowledge that my situation is the result of my own actions, and I take full responsibility.

Between November 2023 and April 2024, I deposited over £90,000, much of which I took from family members. I lied to friends, and now, I've ended up with a CAT6 Cifas marker on my record. One of my bank accounts was closed after I attempted chargebacks from MyStake, FreshBet, and GoldenBet (all run by Santeda International). These requests were declined, and I asked MyStake to close my account in Feb 2024, which they confirmed was permanently closed. However, they later lied about this, stating it was just a time-out, even though I have documentation proving it. CasinoGuru also rejected my claim, as I didn’t mention I had a gambling problem, just that I wanted to stop due to my losses.

I’m in the process of filing a complaint with the FOS, though I’m not optimistic about recovering any funds since it’s Santeda International responsible for payouts, and I doubt they will cooperate.

While I recognize that my actions are my own, I can’t help but wonder if what Santeda International is doing is actually illegal.

Here’s the breakdown: 75% of my deposits went directly to Santeda International, and the remaining funds were sent to the following companies (depending on their discretion):

TransferOp Payment Gateway

Ryker Development (GoldenBet)

Falcora Finance (MyStake & FreshBet)

What concerns me is that every single transaction was processed through Noda WL Pay—a UK-registered entity licensed by the FCA. I’m curious, how can the FCA allow this?

Additionally, the bank accounts used by Santeda, TransferOp, Ryker, and Falcora are all registered in the UK, including Modulr FS and ClearBank, which are well-known institutions. The other two accounts seem to be from an FX exchange company, with one even appearing to be a personal account.

If anyone here has knowledge in FCA regulations, financial law, banking, or compliance, I would greatly appreciate your insights on whether this activity is legal. I’d much rather pursue a UK-based company than one operating out of Curacao.

Lastly, I noticed that Santeda’s registered address is also the location of another company, Sadekya, which offers gambling licenses. In fact, it seems like many gambling companies are based there.

I’ve also requested a full credit report because I plan to take action against these companies if I can’t recover my money. I have very little faith the FOS will be of help.

And just to clarify, for those who say it’s all my fault—I know. I take full responsibility. But I believe the UK has systems in place to protect people like me who struggle with addiction, and in cases like mine (and for thousands of others), we need support to get out of debt and rebuild the relationships we’ve damaged. We’re sorry, but trust is broken, and it’s hard to rebuild that.

Drop me a note on [email protected] as need some help

hi mate im at the beginning of my journey, but can’t find Andreas email anywhere.. is there any chance you could leave it here?