NETENTTI PETÄÄ TAI EI

I use to play the slot of NETENT Fruit Shop. I am member in many online casino. That moment i play in BET365.gr and 4starsgames.gr. The same game work different in bet365 and 4starsgames. When you press the button to start spinning if you press it again it stop spinning and get the result that function is not working in bet365. So when push the spinning button in 365 you cannot stop the wheels just waiting to stop. how its possible the same game from the same provider to work with 2 different ways in 2 different on line casino.

That's a good question. For example we already discussed here on the forum new rules that casinos have to obey in German. It's a rule where the spin can't be faster than 5 seconds. It's possible that bet365 applied this rule for all players on the game or they use this version of the slot, but they're not aware of it. Have you contacted them regarding it?

yes i chat with customer support of bet365 but they dont answer something specific.

Maybe try to contact them via email so they have more time to deal with it compared to the live chat.

Today I made a deposit of 150 euros at bet365 and played almost everything in the fruitShop of NETENT. After I lost all my money and complained in the online chat, they told me not to do anything because they have a technical problem. That is, in case I did not protest, we would say bad luck again. Now what do you have to answer me about this and I know that the previous times I lost my money there was no corresponding problem ????

Σημερα εκανα μια καταθεση 150 ευρώ στην bet365 και τα επαιξα ολα σχεδον στο fruitShop της NETENT. Αφου εχασα ολα μου τα χρηματα και διαμαρτυρηθηκα στο on line chat μου απαντησαν να μην κανω τιποτα γιατι εχουν τεχνικο προβλημα. Δηλαδη σε περιπτωση που δεν εκανα διαμαρτυρια θα λεγαμε παλι bad luck. Τωρα τι εχετε να μου απαντησετε σχετικα με αυτο και που ξερω εγω οτι και τις προηγουμενες φορες που εχασα τα χρηματα μου δεν υπηρχε αντιστοιχο προβλημα ????

That sounds strange - so are they going to contact you back regarding the technical problem?

No, they do not mention what technical problem they have, I just asked them to at least return the amount or part of it from my last deposit and they have not answered it yet.

Οχι δεν αναφερουν τι τεχνικο προβλημα εχουν απλα τους ζητησα τουλαχιστον να μου επιστρεψουν το ποσο η καποιο μερος απο αυτο απο την τελευταια μου καταθεση και σε αυτο ακομα δεν εχουν απαντησει

They probably need to investigate it first, but I fully understand your concern. For the next time, how do you know that you lost fair and square or if there was some technical issue and you should actually win instead? That's strange.