11ic Casino - Spelarens vinster konfiskerade på grund av inkonsekvent IP-detektering.

The staff at 11ic game evidently don't apply any brainpower when figuring out which phone was used for deposit and login – they never verify it. Then they complain that the IP address has changed. That's not how things work. Don't they lock every individual's IP address? Then, when they don't intend to dispense the amount, they come up with all sorts of excuses claiming this issue and that issue. That's also not how things work. Because of their negligence, my entire amount got swallowed up, along with the additional amount I was made to deposit.

11ic game vale thoda bhi dimag nahi use karate hai kya diposit our login kis phone me huva hai ye kabhi bhi check nahi karate hai. Phir kehte hai ki ip address chenge hai. Asa thodi na chalta hai. Wo log lock bhi nahi karate hai kya har person ka ip address. Fir wo log amount nahi dene vale hote hai tabhi alag alag tarah ke bahane nikalate hai ki ye essu hai wo essu hai asa thodi na chalata hai. Una logo ki laparvaahi ke karan mera amount pura kha gai our diposit karavaya tha vo alag.

Dear pparimal478,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with 11ic Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Dear pparimal478,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.