Interesting reading, Yapily is doing their 14 day investigation for me and yesterday my betting account got closed and their complaints department wrote this to me:
"We have been informed by our payment provider that there seems to be an issue related to your account. In order for us to review your case thoroughly and respond in a timely manner, we kindly ask you to provide us with all relevant details and any supporting documents regarding your issue.
As soon as we receive the requested information, our team will proceed with the reviewing and get back to you."
So sounds close to your story. If i understood correctly you never answered the casino but got info about the payment provider from yapily and went on from there?
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.