HemForumAllmän diskussion om spelandeQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 388)

3 645 671 visningar 19 827 svar |
2 år sedan
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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10 månader sedan

Hi,

Wondered if anyone had a similar experience, I deposited money on my stake.com using bank transfer and they used the third party Falcora Finance. Obviously wouldn’t let me withdraw and have since basically blocked me. This was 2 days ago and wondering if anyone thinks I’ve got a chance if I explain to Lloyds what’s happened. Or is it not worth it since I have read bank transfer deposits are not possible to chargeback. This will be my first chargeback attempt if that makes it anymore possible. Thank you in advance.

calumharris raderade inlägget.
calumharris
10 månader sedan

Go back to Chase and log under goods not received, find out what the merchants are selling and state I have not received these goods.

calumharris
10 månader sedan

It looks like sknsmgmnt may be skinsonly they are changing their names now these merchants

I also had some interesting information given to me from a reliable source regarding payment processing .

When these sites say they have no control over these payment providers it's bs .They do because they actually have to enter parameters into the system and the payment processing and merchant they want to use to process the transactions so they know exactly where the money is getting processed and by whom

Anonymized839
10 månader sedan

Min kära vän, har du någon information om företaget PNMM?

Automatiskt översatt:
makelios6
10 månader sedan

No sorry

10 månader sedan

If anyone needs to complain to the licence authorities regarding MagicwinMLTD this is where you do it .They do not have a caracaco gambling licence their registered addresses are a residential house in Holland and an abandoned building.It took me ages to find this licence authorities but I found it and the CEO some Indian Guy sandeep upadhyay

file this is where you complain this company definitely needs closing down anyone that goes near this site will not get paid out and your card details will be sold on. The Dark Web and numerous fraudulent attempts will be made constantly. Be warned .check out trustpilot review


Educated_ant
10 månader sedan

What did they respond with?

10 månader sedan

Good morning and thank you for posting the template regarding the refund due to false bank descriptors. Today i've got a reply and i think they are playing dumb 🙂

Hello!

Thank you for choosing us!

 

We are writing to address your concern regarding the discrepancy between the total amount deducted from your bank account and the funds credited to your casino balance.

After thoroughly reviewing the situation, we found that the difference is due to fees applied by the payment provider and conversion rates associated with currency exchange. These fees and rate calculations are determined solely by the payment provider and are beyond our control.

 

Please be assured that our company does not impose any additional charges or fees on deposits. All deductions on your account are managed by the payment provider’s default settings.

If you have further questions or require additional information, feel free to reach out, and we will gladly assist you.

Best wishes,

Maximum Casino


Please advise me what shall i do?

10 månader sedan

Just an update from me from one bank( I've blanked the name of the bank whilst investigating) I assume this is good news as I managed to take screenshots of all the casino transactions that I made and they matched up to what was on my statement. Hopefully the merchants won't challenge mastercard as there are 94 transactions from 6 different merchants

file

rink58
10 månader sedan

Great news access to refund immediately which is what should happen.

Anonymized825
10 månader sedan

I must be the only person who didn’t get temporary credit. So annyoing

Anonymized825
10 månader sedan

Absolutely, my only concern is if they come back with some BS digital thing I was meant to have purchased , again luckily I had screenshots of all transactions through the casino, so I think at this stage it's win win ?

Vkieranc
10 månader sedan

Me either .I raised a complaint with IBAS as well the other day about a dodgy uk casino using fake slots ,No kyc checks List goes on on ,Under a white label licence provided them with so much proof instantly denied .funny thing was it was of the same assor who delt with a previous case 3 years ago ,and the response was a litral copy and paste response from previous email..yep denied that one 2 .I am confused SMH you tell a casino to close your account with immediate effect 5 days later it's still active .you email every day for 5 days sometimes 3 times a day .only to be told by said casino after 5 days it takes 72 hrs from initial request .the account was still active .Then I recive an email saying account is closed then another saying your account is fully verified. Now how did they fully verify me without documents? So I asked they said they did a kyc check well this was a lie if they did a kyc check i would have never been allowed to enter the site and also I am Alerted when a search is done due to having a paid subscription.

Sorry I am having a rant

It's just so corrupt the lot of them

Ukgc don't do nothing IBAS are in these casinos back pocket hence why casinos recommend them as ADR

Arghhhhh

Vkieranc
10 månader sedan

I didn’t on chase

rink58
10 månader sedan

Goods not received is always a risk they come back but what I have found is if you constantly harass them and do the stuff like GDPR, copy in local police etc then they likely won’t respond. This has worked on finnart and artstrid for me.

Anonymized825
10 månader sedan

If I went through my emails I have probably sent nearly a 100 between artsrid and finnart, ranging from templates to just copying authorities in with basic few lines that these are scammers etc.

10 månader sedan

@Paul if you are still about mate how did you get on in the end? I know you said the final days were around about now, hopefully you won them all.

calumharris
10 månader sedan

The casinos won’t refund. Approach the merchants and get chargeback raised via banks

Anonymized825
10 månader sedan

Thank you for the reply.

New mail from the casino: Hello!

Thank you for contacting our Support Team!

Please, specify your query, so we could help you. 

If you have more questions - come back to us and we will help!

I will be in touch with the merchants. Last night i printed all my transactions, but please advise me how to approch them in a nice and formal way? Thank you!

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