Nisam voleo da igram u ovom kazinu igrao sam bonus bez depozita koji sam osvojio 80$ on je zatim nestao i korisnička služba mi je rekla da moram da uložim i opkladim svoj novac da bih ga osvojio, tako da sam deponovao preko 1500 dolara završio opkladu i jednostavno je nestao. Takođe nisam dobio nikakav povraćaj novca na moje depozite kaže da je 6% povraćaja novca otišlo na z VIP odeljak rekao sam da sam kontaktirao klijenta i rekao sam da sam kontaktirao klijenta položite više novca da biste ga primili. Apsolutni ološi su tada tražili da.zatvore moj nalog i oni to neće da urade, zamolili su me da im pošaljem e-poštu i pošaljem obe strane svog korisnika licence sa razlogom zašto sam to uradio bez odgovora. Prevarantska veb lokacija se ne igra tamo
I did not like playing at this casino played the no deposit bonus which I won 80$ it then disappeared and was told by customer service I have to deposit and wager my own money to win it so I deposited over $1500 completed the wager and it just disappeared I also was not awarded any cashback on my deposits it says 6% cashback at the VIP level I reached went to cashback section and it says zero contacted customer service and they said I needed to deposit more money to receive it. Absolute scumbags then asked to.close my account and they won't do it asked me to email them and send in both sides of my licensee with a reason why so I did with no reply. Scam website do not play there
Prikaži višePrikaži manje
Nijedan
None
Bonus bez depozita ne morate da igrate sopstvenim novcem
No deposit bonus has to be played with your own money
Hvala vam na povratnim informacijama. Pregledali smo vaše aktivnosti i želeli bismo da razjasnimo sledeće:
1. Pravila klađenja bonusa su jasno navedena u „Uslovima i odredbama", koje ste pročitali i sa kojima ste se složili prilikom registracije. Stoga, ovo nije trebalo da bude iznenađenje. 2. Vaš povraćaj novca je uspešno kreditiran, ali da biste ga primili, morali ste da kliknete na dugme *"Izračunaj"* na svom ličnom nalogu, što niste uradili. Kao rezultat toga, niste mogli da ga zatražite. 3. Vaš nalog je blokiran striktno prema propisima službe bezbednosti. Za trenutno blokiranje naloga, veb lokacija pruža opciju samoisključenja, koju ste izabrali da ne koristite.
Imajte na umu da uvek možete kontaktirati naš tim za podršku, koji je, inače, blagovremeno odgovorio na vaše upite i bio na raspolaganju da vam pomogne.
Srdačan pozdrav,
Dear Stevieboy,
Thank you for your feedback. We have reviewed your activity and would like to clarify the following:
1. Bonus wagering rules are clearly outlined in the "Terms and Conditions", which you read and agreed to upon registration. Therefore, this should not have come as a surprise. 2. Your cashback was successfully credited, but to receive it, you needed to click the *"Calculate"* button in your personal account, which you did not do. As a result, you were unable to claim it. 3. Your account was blocked strictly according to the security service regulations. For instant account blocking, the website provides a self-exclusion option, which you chose not to use.
Please remember that you can always contact our support team, which, by the way, responded to your inquiries in a timely manner and was available to assist you.
Best regards,
Poslali smo Vam e-mail
Proverite svoj inboks i kliknite na link koji smo Vam poslali: [email protected]
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.