Dakle, nakon što me je ovaj kazino dva puta prevario (CasinoGuru mi je pomogao da rešim oba slučaja i zahvaljujem vam se na tome!!!), dogodilo se treće neprijatno iskustvo.
Prva dva slučaja su se odnosila na pobede na turnirima i oko 2600 evra ukupno. Nisu hteli da kreditiraju iznos i kada su to konačno učinili uz pomoć ovog foruma, dodali su k1 opkladu na oba dobitka, iako je jasno navedeno u uslovima i odredbama turnira, da se dobici sa turnira mogu povući bez uslov opklade.
Što se tiče trećeg iskustva: pokrenuo sam povlačenje 80 000 HUF (što je trenutno oko 195-200 evra) 21. januara jer sam još uvek imao nešto novca na sajtu, a još uvek ništa. Beskorisna korisnička podrška samo se izvinjava i traži od mene da budem strpljiv.
Nikada nisam video ovako patetičan, odvratan sajt.
So after I got scammed by this casino twice (CasinoGuru helped me clear both cases and I thank you guys for that!!!), a third unpleasant experience happened.
The first two cases were about tournament winnings and roughly 2600 Euros altogether. They didn't want to credit the amount and when they finally did with the help of this forum, they added a x1 wager to both winnings, even though it was clearly stated in the tournament terms & conditions, that tournament winnings are withdrawable with no wager requirement.
As for the third experience: I initiated a withdrawal of 80 000 HUF (which is currently about 195-200 Euros) on the 21st of January because I still had some money on the site and still nothing. Useless customer support does nothing but apologize and asks me to be patient.
Never seen such a pathetic, disgusting site like this.