Nemaju problema da prihvate vaš novac za igru. Sistem nivoa je bik. Morate da uložite nekoliko hiljada dolara da biste se rangirali i kada dostignete najviši nivo, oni će vam oduzeti nagrade.
Stigao sam do najvišeg nivoa i oni su prestali da daju bonus na depozit, uprkos navodno uvek dostupnim dnevnim bonusima. Nakon mnogo razgovora sa korisničkim servisom rekli su da sam vešt igrač, moj nalog je pokazao drugačije. Tada su mi rekli da nisam i bilo im je žao što nisu mogli da mi daju bonus jer se nije aktivirao kako treba.
Posle nekog vremena od ovoga su mi bili uskraćeni čak i besplatni spinovi depozita, a njihov izgovor je bio da sam vešt igrač. Kada su mi prikazani snimci ekrana na kojima na mom nalogu nije pisalo da tvrde da sam malo vešt što znači da nema bonusa.
I kada sam rekao da nikada nisam dobio obaveštenje, oni su tvrdili jer nije u potpunosti vešt.
Tako da je moje višemesečno putovanje do najvišeg nivoa bilo ogromno gubljenje novca jer su mi oduzeli sve pogodnosti.
Za referencu, povukao sam manje od četvrtine deponovanog iznosa.
They have no problem accepting your money to play. The tier system is bull. You have to deposit several thousand dollars to rank up and when you hit the top tier they're gonna take away the rewards.
I got to the highest tier and they stopped providing any deposit bonus, despite the allegedly always available daily bonuses. After much back and forth with customer service they said I was a skilled player, my account showed different. They then said I wasn't and they were sorry that they couldn't give me my bonus because it didn't activate properly.
After a while of this I was denied even the free deposit spins and their excuse was I was a skilled player. When shown screenshots that my account didn't say that they claimed I was slightly skilled which means no bonus.
And when I said I never got a notification they claimed because it's not fully skilled.
So my months long journey to achieve the highest tier was a huge waste of money as they took all the perks away.
For reference I withdrew less than a quarter of the amount deposited.