Postoji li mogućnost povraćaja sredstava kada je korišćen MCC 7995, ali je trgovac drugi?
npr. grupa NV ima 2 onlajn kazina:
a) Kazino AA
b) KazinoBB
Igrao sam u CasinoAA i izgubio 10 hiljada evra, ali su sve transakcije prikazivale CasinoBB kao trgovca. Pitao sam podršku CasinoBB da li imaju neku korisničku vezu sa mnom (moje ime, imejl itd.) i rekli su mi da nemaju! Napravio sam i snimak ekrana i podneo zahtev za povraćaj sredstava kod Mastercard-a (navodeći da je nepoznati trgovac, usluga nije popunjena).
Imam li ikakve šanse? Šta vi mislite? Najveći problem po mom mišljenju je to što je korišćen MCC 7995 - zar niko nije imao uspeha sa tim?
Any Chance for Chargeback when MCC 7995 was used, but merchant is a different one?
e.g. group N.V. has 2 online casino:
a) CasinoAA
b) CasinoBB
I played in CasinoAA and lost 10k€, but all transactions showed CasinoBB as merchant. I asked CasinoBB support if they have any customer relation with me (My Name, Mail etc.) and they said no! I screenshoot this aswell, and filed a chargeback at Mastercard (saying unknown merchant, service not fullfiled).
Do I have any chance? What do you think? Biggest Problem in my eyes is, that MCC 7995 was used - didnt anyone has success with that?
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