Vratio sam se iz FCA danas, postavio sam nekoliko pitanja na koja sam odgovorio.
Zahtevano je više informacija
Bili bismo zainteresovani za dodatne detalje o ovoj situaciji i bili bismo vam zahvalni ako biste mogli da nam pružite sledeće informacije:
Da li imate nalog kod SumUp-a? - Ne
Koju vrstu računa imate kod The Roial Bank of Scotland Plc? - Tekući račun
Da li ste ih kontaktirali u vezi sa prevarom, ako jeste, šta vam je rečeno? - Da, odgovorili su mi tek juče posle par nedelja čekanja tražeći broj moje kartice i priznanice o transakcijama koje nemam jer za njih nikad ništa nisam dobio, poslao sam im sve što sam imao.
Da li ste odobrili ova plaćanja? - Jesam
Ako ste odobrili plaćanja, da li vas je vaša banka pitala na šta se ta plaćanja odnose? - Da, rekao sam im šta je bilo, imao sam kockarski blok i registrovan sam na gamstop-u, a prethodno su mi dodelili i savetnika za kockanje. Pokušao sam da podignem povraćaj sredstava koji su oni odbili i podneo sam žalbu staru skoro dve nedelje (ranije sam imao uspešne povraćaje sredstava za istu stvar sa pogrešnim kodiranjem MCC-a u banci i pranjem transakcija
I head back from the FCA today asked a few questions which I answered.
More info requested
We’d be interested in having some further details about this situation, and so would appreciate it if you were able to provide us with the following information:
Do you have an account with SumUp? - No
What type of account do you have with The Royal Bank of Scotland Plc? - Current account
Have you contacted them regarding the scam, if so what have you been told? - Yes they only replied yesterday after a couple of weeks wait asking for my card number and receipts of the transactions which I do not have as I never got anything for them, I sent all I had to them.
Did you authorise these payments? - I did
If you did authorise the payments did your bank ask you what these payments were in relation to? - Yes I have told them what it was, I had a gambling block on and I am registered on gamstop and they also allocated me a gambling advisor previously. I tried to raise chargebacks they refused and I have raised a complaint which is nearly two weeks old(have had successful chargebacks previously for the same thing with the bank miscoding of MCC and transaction laundering
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