RocketPlay spearheads new responsible gaming initiative

RocketPlay, the winner of the Voice of the People category in the Casino Guru Awards 2023, has announced a new and exciting initiative squarely focused on expanding responsible gaming practices.

RocketPlay sets to raise awareness for best RG practices

The casino, which aspires to be one of the most trusted gaming operators worldwide, and operates under a 9.8/10 Safety Index on the Casino Guru’s website, has launched its latest project which aims to first understand how RG tools impact players, and whether players have a good grasp of what these tools are in the first place.

RocketPlay has already set out a plan for how to approach this matter, with the first step in the process focusing on interviewing players about RG tools and whether they have an impact on their gambling habits and decision-making.

By conducting field interviews, RocketPlay will be able to start calibrating the way it talks, offers, and implements responsible gambling tools, but also have the opportunity to further communicate the significance of such tools to its player bases. The casino has also shared the stories of three gamblers, identified by their first names only.

John, a 35-year-old engineer from Toronto, Canada, said that he had a set budget aside for gambling. He also believes that a casino must provide tools to allow players to limit themselves in their spending.

Sophia, a 28-year-old teacher from Berlin, Germany said that controlling losses was a crucial part of any casino experience. She also spoke about the available responsible gambling tools at RocketPlay, and said:

"The loss limit feature gives me peace of mind. I know I won’t lose more than I can afford, making the gaming experience enjoyable and stress-free."

More field interviews to boost awareness for RG and understand player preferences

According to RocketPlay, its field interviews have helped it better understand how players are actively thinking beyond what a casino has to offer in terms of bonuses or game variety, focusing on subtler points such as responsible play and the opportunity to restrict one’s gambling habits in a meaningful and impactful way.

However, RocketPlay is not done, and it will continue to conduct interviews, and seek to understand its players' needs and preferences better to strengthen its commitment to responsible gambling by implementing player-led solutions.

The goal is not only to get a firmer grasp of what specific tools players are after but to also raise awareness among players for the availability of such options.

Image credit: Unsplash.com