Wildsino Casino - Pelaajan nosto on viivästynyt.

I would like to file a complaint against Wildsino because my withdrawal of €1,500, which I requested on August 21, 2026, has not been processed to this day.

My player account does not currently require verification. Wildsino has not requested any further documents or proof that would prevent a withdrawal.

Despite this, I still haven't received my payout. I've contacted support multiple times, but I keep getting the same standard replies. I'm simply told to be patient. My specific questions about the processing status, the reason for the delay, or an expected payout date are completely ignored.

I have repeatedly asked Wildsino for a personalized response, but have not yet received any helpful feedback. Instead, I only receive automated, standard messages.

Thank you for your support

Ich möchte eine Beschwerde gegen Wildsino einreichen, da meine Auszahlung über 1.500 €, die ich am 21.08.2026 beantragt habe, bis heute nicht bearbeitet wurde.

Mein Spielerkonto muss derzeit nicht verifiziert werden. Es wurden von Wildsino keine weiteren Dokumente oder Nachweise angefordert, die einer Auszahlung entgegenstehen.

Trotzdem habe ich meine Auszahlung bis heute nicht erhalten. Ich habe den Support mehrfach kontaktiert, bekomme jedoch immer wieder dieselben Standardantworten. Mir wird lediglich mitgeteilt, dass ich mich noch gedulden soll. Auf meine konkreten Fragen zum Bearbeitungsstand, zum Grund der Verzögerung oder zu einem voraussichtlichen Auszahlungstermin wird überhaupt nicht eingegangen.

Ich habe Wildsino mehrfach um eine individuelle Antwort gebeten, jedoch bisher keine hilfreiche Rückmeldung erhalten. Stattdessen erhalte ich ausschließlich automatisierte Standardnachrichten.

Vielen Dank für Ihre Unterstützung

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Dear Ghost7even,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center