Wild Robin Casino - Pelaajan kotiutus on viivästynyt.

1 I'm waiting for my money, they don't want to pay it, the payment is terribly slow

1 várom a pénzem nem akarják kifizetni szörnyű lassan megy a kifizetés

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

• Could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards,

Kristina

i did not receive a refund from this casino

August 21

Thank you for your reply. I understand that this situation may be frustrating, but I would like to emphasize that we typically allow the casino two full weeks to process each payment. I will keep this complaint open, and should there be no progress by the end of this period, we will take necessary action. Let’s remain optimistic, and I hope to receive positive news regarding your withdrawal soon. I appreciate your patience and kindly ask you to keep me updated on any further developments.

okay then I'II wait

who paid normally

Szilvi, could you kindly provide clarification on your last message? Do I understand correctly that the casino has paid out all your winnings? Can we now close this complaint as resolved?

Dear Szilvi,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.