WhaleBet Casino - Pelaajan kotiutus viivästyy tilin vahvistusongelman vuoksi.

Hello, good day. I can't withdraw my money from Whalebet casino because it won't let me verify my email address. I've been complaining and sending messages to the chat for about two weeks now, trying to get the problem resolved, and I haven't received any answers. I need this problem fixed.

hola buen día no puedo retirar mi dinero del casino whalebet , porque no me deja verificar el correo electrónico, van 2 semanas masomenos reclamando y mandando al chat para que me solucionen el problema y no tengo respuestas , necesito que me solucionen este problema

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Could you please clarify the issue you are experiencing with verifying your email address?
• Have you checked whether the email address entered in your casino profile is correct and does not contain any typos? Are you receiving any error messages or notifications when attempting to verify your email address?
• Has the casino informed you of any technical issues that could prevent the verification email from being sent?
• Have you submitted any identity documents to the casino for verification?
• Have you contacted the casino’s customer support via email regarding this issue? If so, please forward me their response at veronika.f@casino.guru.
• If possible, please also send me a screenshot or a video showing the exact error message or issue you encounter during the verification process.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika