Slot Bunny Casino - Pelaaja ei ole vielä saanut voittojaan.

I have made multiple withdrawals in the past and they always are completed within the hour. This one is taking forever. I should have already recieved it. My husband lives across town from me and he mad his withdrawal request 2 hours after i made mine and he recieved his in 30 minutes. Theres no reason why mine should be taking so long.

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Dear Gunslinger13,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center