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It is not because of the money, it is because the slots are poorly regulated and they do not give a prize, none of them have been playing the same slot for a week and it never gives a prize, it is very manipulated, they pass the law through the lining since the slots have to give at least 80% of what is played even if thousands of players play if you play a whole week at the same slot it has to give you at least one bonus entry that does not give them the prizes are minimal you can play 100 spins and give yourself two euros a shame that the institutions that monitor and regulate. These things let these thieves operate because it does not have another name with a license paid on the basis of a checkbook and not for real gambling definitely a disgusting manipulated and fraudulent casino that does not respect the law ..... and seen less manipulated fairground shotguns that the slot of this casino my advice before giving the money to these thieves I prefer to burn it very very disgusting deep disgust for this manipulated casino please if there is justice in this world I hope they close these degenerates for not calling them something else unscrupulous thieves.

No es por el dinero es porque las slot están mal reguladas y no dan premio ninguno llevo jugando una semana a la misma slot y nunca da premio está muy manipulada se pasan la ley por el forro ya que las slot tienen que dar 80% como mínimo de lo jugado aunque jueguen miles de jugadores si juegas una semana entera a la misma slot tiene que darte como mínimo una entrada de bono que no las da los premios son mínimos puedes jugar 100 giros y darte dos euros una vergüenza que las instituciones que vigilan y regulan. Estas cosas dejen operar a estos ladrones por qué no tiene otro nombre con una licencia pagada a base de talonario y no por juego real definitivamente un casino asqueroso manipulado y fraudulento que no respeta la ley.....e visto escopetas de ferias menos manipulados que las slot de este casino mi consejo antes de regalarle el dinero a estos rateros prefiero quemarlo muy muy asquerosos asco profundo por este casino manipulado por favor si existe justicia en este mundo espero que cierren a estos degenerados por no llamarlos otra cosa ladrones sin escrúpulos.

Dear Tosu008,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing or your assumptions. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Kristina

At least he answered that it is enough, I will not record whenever I play and I will send you the recordings so you will see for yourself that this variant of the game cannot be. Not even with all the bad luck in the world that can happen to you in a slot, especially if you always play it, it is pure manipulation, I am clear about it ... at least every 100 spins it has to give an entry to bonus games if it is not manipulated or poorly regulated .

Almenos a contestado que ya es suficiente no grabaré siempre que juegue y le mandaré las grabaciones así verá por usted misma que no puede ser esta variante de juego. Ni con toda la mala suerte del mundo puede pasarte eso en una slot sobre todo si juegas siempre a la misma es pura manipulación lo tengo claro..almenos cada 100 giros tiene que dar una entrada a juegos de bono si no está manipulada o mal regulada.

Please understand, that it is very difficult for us to proceed with this case without supporting evidence. We would like to help you, but it’s impossible for us at this time. Please, if you come across any kind of proof, do not hesitate to contact us and we can reopen this complaint anytime.