PariPesa Casino - Pelaajan tili on suljettu väitetysti useiden tilien vuoksi.

I'd 139179903

I won a jackpot of 469455 pkr suddenly my casino locked I contact with customer support they said email the security department I provided everything that they asked then after some hours they send me a paragraph they said we decided that we are closing your account because you have multiple accounts.

Now I am asking him a question if I have multiple accounts then send me a proof. Now they are not responding

It's a big scam in casino world

Important Notice:

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If anything seems suspicious, please contact us directly. Stay safe.

Dear rahibali07,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so that I can fully understand the situation.

• Is there any chance that someone from your household or using the same IP address has also created an account at this casino?
• Have you used any VPN or IP-masking software to alter your real location while accessing the casino website?
• Could you please advise if you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?
• Could you please specify which game you won the jackpot on?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Veronika

Dear rahibali07,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Thank you but I don't receive any response from paripesa

Thank you for your response. I understand that the casino is not communicating with you, which must be frustrating. However, if you would like us to assist you with your complaint, it is important that you cooperate and answer the questions we ask. The information you provide will help us move the investigation forward and give us the best chance to support you effectively.

• Is there any chance that someone from your household or using the same IP address has also created an account at this casino?
• Have you used any VPN or IP-masking software to alter your real location while accessing the casino website?
• Could you please advise if you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?
• Could you please specify which game you won the jackpot on?

Dear rahibali07,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.